Command Center Field Manual

Quick-Start Operations Guide • The Coliseum

1. Know Your Doorways & Crew

CRM — Max Closer

Your prioritized sales queue. Automatically ranks overdue follow-ups, appointments, and qualified leads.

Ad Center — Roxy Prospector

Manage Roku & Paramount TV commercials, directory boosts, and active ad placements under one roof.

VetPerks & Library — Master Sgt. Miller

Nationwide directory powered by Sage's fair-rotation algorithm—no pay-to-win ranking.

Animation Studio — Jimbo

Create custom characters, 30-second cartoons, and episodic series with unlimited free redos.

2. First-Day Launch Checklist

☐ Verify Branding: Confirm your business name, tagline, and logo appear on the front door.
☐ Import Your Leads: Open the CRM and upload your existing CSV/JSON prospect list.
☐ Clear Launch Gates: Review approved pricing, checkout links, and Do-Not-Contact suppression lists.
☐ Complete MCRD Boot Camp: Finish the sales lessons and knowledge check before live outreach.
☐ Run a Backup: Export a JSON/CSV backup to your Google Drive to keep a secure off-browser copy.

3. Daily Operating Rules

1. Work the Queue Top-Down: Always clear overdue follow-ups and scheduled appointments before calling new leads.
2. Log Every Disposition: Record call outcomes and next action dates immediately so nothing slips through the cracks.
3. Keep It Clean: All customer-facing scripts, ads, and listings must stay professional and profanity-free.